Welcome to MahadevBookGo.com ("we," "us," "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
Note: By using our platform, you consent to the data practices described in this policy. If you disagree, please do not use our services.
1 Introduction
This Privacy Policy applies to all users of MahadevBookGo.com. We respect your privacy and are committed to protecting personally identifiable information you may provide us through our platform. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected, how we use this information, and under what circumstances we may disclose it.
This policy complies with applicable data protection laws and regulations, including but not limited to GDPR principles where applicable. We regularly review our privacy practices and may update this policy from time to time.
2 Information We Collect
2.1 Personal Information
When you register or interact with our platform, we may collect:
- Identity Data: Full name, date of birth, gender, nationality
- Contact Data: Email address, phone number, residential address
- Financial Data: Payment method details, transaction history, bank account information
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent, betting patterns, preferences
- Verification Data: Copies of identification documents (passport, driver's license, utility bills)
2.2 Automatic Collection
- We automatically collect certain information when you visit our website, including your IP address, browser characteristics, operating system, and browsing behavior.
- We use cookies and similar tracking technologies to collect data about your interaction with our platform.
3 How We Use Your Information
3.1 Legal Basis for Processing
We process your personal data based on:
- Contractual Necessity: To provide our services and fulfill our obligations
- Legal Obligations: To comply with regulatory requirements (KYC, anti-money laundering)
- Legitimate Interests: To improve our services, prevent fraud, and ensure security
- Consent: Where you have given explicit consent for specific processing
3.2 Specific Purposes
- Account Management: To create and manage your account
- Service Delivery: To process transactions and provide betting services
- Security: To verify identity, prevent fraud, and ensure platform security
- Compliance: To meet legal and regulatory obligations
- Marketing: To send promotional offers (with your consent)
- Improvement: To analyze usage patterns and improve our services
- Customer Support: To respond to inquiries and provide assistance
5 Data Security
5.1 Security Measures
We implement comprehensive security measures including:
- SSL/TLS encryption for data transmission
- Firewalls and intrusion detection systems
- Regular security audits and vulnerability testing
- Access controls and authentication procedures
- Secure data storage with encryption at rest
- Regular employee training on data protection
5.2 Your Responsibilities
- Keep your login credentials confidential
- Use strong, unique passwords
- Log out after each session, especially on shared devices
- Notify us immediately of any unauthorized access
7 Your Data Protection Rights
7.1 Your Rights Include:
Right to Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your personal data
Right to Restrict
Request restriction of processing
Right to Data Portability
Receive your data in structured format
Right to Object
Object to processing of your data
7.2 Exercising Your Rights
To exercise any of these rights, please contact our Data Protection Officer at dpo@mahadevbookgo.com. We will respond within 30 days.
8 Data Retention
We retain personal data only as long as necessary for:
- Fulfilling the purposes outlined in this policy
- Complying with legal obligations (typically 5-7 years for financial transactions)
- Resolving disputes and enforcing agreements
- Maintaining business records
After the retention period, data is securely deleted or anonymized.
9 International Data Transfers
Your information may be transferred to, stored, and processed in countries outside your residence. These countries may have different data protection laws.
Transfer Safeguards
When transferring data internationally, we ensure appropriate safeguards including:
- Standard Contractual Clauses approved by relevant authorities
- Adequacy decisions for countries with approved data protection laws
- Binding Corporate Rules for intra-group transfers
- Additional security measures as required
10 Children's Privacy
STRICTLY 18+
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from anyone under 18. If we learn we have collected personal information from a minor, we will delete that information immediately.
11 Third-Party Links
Our platform may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Disclaimer: We are not responsible for the content or privacy practices of third-party websites.
12 Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting a notice on our platform
- Sending an email to registered users
- Updating the "Last Updated" date at the top of this policy
Your continued use of our platform after changes constitutes acceptance of the updated policy.
13 Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Data Protection Officer
dpo@mahadevbookgo.com
For data protection inquiries and rights requests
Customer Support
support@mahadevbookgo.com
For general questions and account issues
Legal Department
legal@mahadevbookgo.com
For legal and compliance matters
Mailing Address:
Mahadev Book Privacy Office
Data Protection Department
[Your Registered Address Here]
India
DATA PROTECTION COMMITMENT
We are committed to protecting your privacy and handling your data with care and respect. We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
By using MahadevBookGo.com, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.