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Instant response with our support agents

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Response Time

Average response time for queries

Under 5 Minutes

Resolution Rate

Issues resolved on first contact

98% Success

Quick Support Channels

Frequently Asked Questions

How do I deposit money into my account?

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You can deposit funds using multiple secure methods:

  • UPI: Google Pay, PhonePe, Paytm, BHIM UPI
  • Bank Transfer: IMPS, NEFT, RTGS (processed within 2 hours)
  • Credit/Debit Cards: Visa, MasterCard, RuPay
  • E-Wallets: Paytm Wallet, Amazon Pay, MobiKwik

Minimum deposit amount is ₹500. All deposits are instant except bank transfers which may take 1-2 hours.

How long do withdrawals take to process?

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Withdrawal processing times vary by method:

  • UPI Withdrawals: Processed within 2 hours (10AM - 10PM)
  • Bank Transfers (IMPS): Processed within 2-4 hours (business hours)
  • Bank Transfers (NEFT): Processed within 4-6 hours (business hours)

First-time withdrawals require KYC verification which takes up to 24 hours. Minimum withdrawal amount is ₹1,000.

Is my account and betting activity secure?

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Yes, your account is protected with multiple security layers:

  • 256-bit SSL Encryption: All data transmission is encrypted
  • Two-Factor Authentication: Optional 2FA for login and withdrawals
  • Secure Payment Gateways: PCI-DSS compliant payment processing
  • Account Monitoring: 24/7 fraud detection and prevention
  • Privacy Protection: We never share your data with third parties

For added security, we recommend enabling 2FA in your account settings.

What bonuses and promotions are available?

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We offer various bonuses and promotions:

  • Welcome Bonus: Up to ₹500 on first deposit
  • Deposit Bonus: Weekly reload bonuses up to 20%
  • Referral Bonus: Earn ₹200 for each referred friend
  • VIP Program: Exclusive rewards for loyal players
  • Cashback: Weekly cashback on losses

All bonuses come with reasonable wagering requirements. Check the Promotions page for current offers.

What is KYC verification and why is it required?

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KYC (Know Your Customer) verification is a mandatory process to:

  • Verify your identity and age (must be 18+)
  • Prevent fraud and money laundering
  • Ensure secure transactions for all users
  • Comply with regulatory requirements

Required documents: PAN Card, Aadhaar Card (or passport/voter ID), and a cancelled cheque or bank statement. Verification is usually completed within 24 hours.

Send Us a Message

Our Support Team

AK

Amit Kumar

Senior Support Executive

Specialized in account verification and deposit issues. 5+ years experience in customer support.

PS

Priya Sharma

Withdrawal Specialist

Expert in withdrawal processing and KYC verification. Dedicated to fast resolution of payment issues.

RS

Rahul Singh

Betting & Odds Expert

Deep knowledge of sports betting rules, odds calculation, and market trends. Can assist with complex betting queries.