Help & Support
Get 24/7 assistance for deposits, withdrawals, betting rules, account issues, and more. Our support team is always ready to help you.
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Frequently Asked Questions
How do I deposit money into my account?
+You can deposit funds using multiple secure methods:
- UPI: Google Pay, PhonePe, Paytm, BHIM UPI
- Bank Transfer: IMPS, NEFT, RTGS (processed within 2 hours)
- Credit/Debit Cards: Visa, MasterCard, RuPay
- E-Wallets: Paytm Wallet, Amazon Pay, MobiKwik
Minimum deposit amount is ₹500. All deposits are instant except bank transfers which may take 1-2 hours.
How long do withdrawals take to process?
+Withdrawal processing times vary by method:
- UPI Withdrawals: Processed within 2 hours (10AM - 10PM)
- Bank Transfers (IMPS): Processed within 2-4 hours (business hours)
- Bank Transfers (NEFT): Processed within 4-6 hours (business hours)
First-time withdrawals require KYC verification which takes up to 24 hours. Minimum withdrawal amount is ₹1,000.
Is my account and betting activity secure?
+Yes, your account is protected with multiple security layers:
- 256-bit SSL Encryption: All data transmission is encrypted
- Two-Factor Authentication: Optional 2FA for login and withdrawals
- Secure Payment Gateways: PCI-DSS compliant payment processing
- Account Monitoring: 24/7 fraud detection and prevention
- Privacy Protection: We never share your data with third parties
For added security, we recommend enabling 2FA in your account settings.
What bonuses and promotions are available?
+We offer various bonuses and promotions:
- Welcome Bonus: Up to ₹500 on first deposit
- Deposit Bonus: Weekly reload bonuses up to 20%
- Referral Bonus: Earn ₹200 for each referred friend
- VIP Program: Exclusive rewards for loyal players
- Cashback: Weekly cashback on losses
All bonuses come with reasonable wagering requirements. Check the Promotions page for current offers.
What is KYC verification and why is it required?
+KYC (Know Your Customer) verification is a mandatory process to:
- Verify your identity and age (must be 18+)
- Prevent fraud and money laundering
- Ensure secure transactions for all users
- Comply with regulatory requirements
Required documents: PAN Card, Aadhaar Card (or passport/voter ID), and a cancelled cheque or bank statement. Verification is usually completed within 24 hours.
Send Us a Message
Our Support Team
Amit Kumar
Specialized in account verification and deposit issues. 5+ years experience in customer support.
Priya Sharma
Expert in withdrawal processing and KYC verification. Dedicated to fast resolution of payment issues.